Feedback & References

Feedback & References

Don't take our word for it!

Here is what some of our past clients have to say.

I've known Tom Troli for many years, mostly through Little League and I knew that he was a good choice for selling my house because he knows and appreciates the Claremont community. What I didn't know was how amazing he was going to be as a realtor. He kept me informed, always returned my phone calls promptly,was an amazing resource, and was incredibly understanding when we had a health crisis and almost took our house back off the market. I can't say enough positive things about Tom and also Dino Andriani who helped us find a new home. Dino was helpful, had many insightful suggestions, seemed to understand very quickly what we wanted in a home. He was amazingly patient and was always available even though I probably called him too much to ask for advice. I really hit the jackpot with these two guys. They were simply wonderful!! ​

Lawson & Marla Spicer

1646 Lowell Ave., Claremont

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There are not enough words to express how much we appreciate Tom Troli and his team's work on behalf of our real estate transactions over the years. We bought and sold 3 houses with Tom since 1999. Each transaction lasted less than a month. Thanks to his diligence we were able to sell our house and buy a new home always in record time and in the best possible location for our budget. His 26 years of expertise and his stellar reputation guarantee a smooth and professionally handled transaction. What most characterizes Tom is his honesty, commitment to his clients, availability, and ability to negotiate with other agents in a most productive and cordial fashion while never losing sight of his client's best interest. When we recently sold our home in Claremont and relocated to Orange County Tom once again found us the house we were looking for. He recommended a team of great movers, inspectors, roofers and so on. He knows how to assess the quality of a home and is able to identify problems right away which is an outstanding asset. The mortgage broker that he has been working with for years also contributed to a smooth, efficient, and fast closing. Tom is a good listener, gives great advice and has impressive knowledge of the locations and products he works with. Has earned and kept our trust for the past 18 years. We have recommended him to our friends unhesitatingly knowing that they are in excellent hands. We highly recommend him to anyone who seeks not only a knowledgeable, committed and honest agent but also to people who need reassurance while engaging in what can be a daunting process. It was never daunting for us and we are grateful to Tom for it.

Panivong Norindr & Marina Perez de Mendiola

​2275 Forbes Ave., Claremont

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We started working with Tom approximately nine months before we actually were ready to list our home with him.  He is very patient and calm and explained the sale process and never pushed us to list with him until "we were ready."  Once we were ready, he guided us through the paperless transaction process, inspection process, and provided us with suggestions for staging our home for sale.  He was always available via email or phone when we had questions. We were selling our home, retiring and relocating to another state all at the same time which was very stressful and  at times were probably demanding; however, Tom persevered and we thank him for that!  He knows the local Claremont market! 

 
Rene and Janice Garcia
 
607 Ridgefield Drive, Claremont

 

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Dear Tom and Michele,

Scott and I cannot thank you enough for the excellent customer service you both provided. We love our new home and we appreciate your efforts to make everything come together with the sell of our home and the purchase of a new home. Your communication, kindness, and professionalism really made life easier. I will definitely recommend your Mile One Team to my friends. Many Thanks, The Kilpatrick Family

Scott & Jennifer Kilpatrick

745 Windham Dr., Claremont

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Tom and Nicole, 

There are no words to describe how you guided me through the selling process. It was overwhelming, but your knowledge, and patience made it so easy.  I appreciate your quick response, your professional opinion and your friendship so much.
 
Moving, selling and relocating is one of the most stressful times in a person's life. You really did make it seamless and less stressful.  From the bottom of my heart thank you so so much.  

 

Michelle Harris

630 Delaware Dr., Claremont

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Hi Tom,

I was extremely satisfied with my overall experience using Mile One Real Estate. The professional and useful advice we received from you in pricing our home, getting our home ready to show, and what to expect during the entire process set the stage for an experience that was well beyond our expectations.  The thing I really appreciated is you always put our interest first and were a true advocate in making sure we were comfortable with all aspects of selling our home.  Another pleasant surprise was your electronic platform for tracking, signing and storing documents.  It really expedited all the phases of the home selling process and made things very convenient and efficient.  The bonus to all of this was the savings we received by using Mile One .

Thank you Tom and Nicole for taking good care of us!

Tim Cusic

2212 N. Mills Ave., Claremont


 
Selling our home of 34 years with Tom Troli of Mile One Real Estate was a positive experience. With Tom's knowledge and attention to detail, we were in good hands.
 
Tom knew the local market and, on the day our home went on the multiple listing, we received an offer for our asking price. You can't do better than that!
 
The use of online signatures was so convenient, and we received a sizable savings by using this technology.
 
Tom's professional guidance and personal service were much appreciated.
 
Larry & Jan Rainbolt
 
253 Ferris St., Claremont
 

 


 

Dear Tom,

Thank you for your excellent and professional service while selling my house in Claremont. You intuitively understood my predicament after my husband died in the Iraq/Afghanistan War and my need to move my children home to the east coast. You understood the market value exactly to help me sell my house as quickly as possible, yet not undersell it. It took just four days to sell when other houses in our neighborhood had been on the market for over a year. I am so grateful to you for your support and guidance during this challenging time. My husband and I had used your services to buy our Claremont home eleven years earlier. Your professionalism was excellent then, and it is why I immediately turned to you again and to MILE ONE REAL ESTATE.

Yours, Ann Green

594 Charleston Dr., Claremont


 

We are absolutely satisfied with our experience with Mile One Real Estate. The online signing of forms was especially helpful. Tom helped with pricing and we sold our home very quickly. We highly recommend considering Mile One Real Estate to list with! Tom worked well with us and everything went smoothly.

Doug and Chris Lewis

818 Stanislaus Cir., Claremont


 

Tom, your knowledge of the local market and approach in setting a fair market price helped us to sell our house in record time. Also, your approach to marketing the property with a professional video was a great way to show off our house and gain the needed exposure that lead us to the right buyer.

If the need ever arises again for us to sell a house in Claremont, you’re the first person we would call.  Thanks for a job well done.   

Bill Fox

1465 Tulane Rd., Claremont


 

Selling a home is not a new experience for me, but I think it is fair to say that I felt a bit vulnerable this time around as I live in Iowa and the house I needed to sell was located in Claremont.  I am happy to say that I found the professional services of Tom Troli and Mile One Real Estate to be exactly what I needed.  

The house needed some updates before going on the market and Tom gave excellent referrals for getting that work done, then followed up on the work since I wasn't there to do that. Once it was on the market he was prompt in giving information as well as responding to my calls. When an offer didn't seem to be going as we had hoped, he gave advice that even turned out to my benefit financially. Needless to say, the on-line Docu-sign really simplified what could have been a much more cumbersome process for me. In fact, the whole process seemed quite effortless on my part and sometimes I still have to remind myself that, after a brief 3 month period from the beginning of repairs to the closing of the sale, the house has in fact actually been sold. So, thanks for a positive experience in the world of real estate!

Paula Rediger

Iowa City, Iowa
4055 Garey Ave., Claremont


 

"Tom is a great agent. He represented us, the sellers, very well in our recent home sale. He is extremely knowledgeable about the market and all the steps needed in the sale transaction. He was very patient with us and the buyers, and worked all the issues to resolution- with sage counsel to both us and the buyers and their agent. He was definitely the most knowledgeable party in the whole transaction. This is a difficult market and he maneuvered us through the whole process and brought the deal to a successful close in a reasonable time. I have worked with Tom on a buy transaction and now this latest sale, and I'd work with Tom again ever given the opportunity. He is professional, honest and ethical and always pleasant. If you have a chance to chose an agent- I highly recommend Tom Troli."

Mike and Sue Taylor

2453 Del Prado, La Verne


 

"Selling real estate has become a complex task. Mile One Real Estate made the complex very simple. The fact that we did almost every bit of paper signing, online, was fantastic. It seems like just yesterday that we were getting ready to list our property. We started the whole process after schools got out for the summer, in an effort to catch the summer home buying rush. Here it is the day before Claremont Schools start back up for the fall session and everything is sold, signed, sealed, and delivered. Shake and bake! Mile One made it completely simple and got the property sold for a price in the range of what we were looking for. For a soft real estate market, we are very pleased."

Michael and Joelyn Girardot

1738 Finecroft Dr., Claremont


 

"At a time when health issues made it imperative to sell our home,  Tom was able to market our home so effectively, that we had two viable offers in three weeks!  We were amazed!  Tom and Nicole kept us up to date on every step of the sale process and we loved the document signature system they used with us. Tom and Nicole are the most professional and caring realtors in Claremont. We highly recommend them".

 

Ed and Mandy Lopez

2417 Bradley Ave., Claremont


 

Dear Tom & Nicole,

My wife & I want to extend our thanks and gratitude for our recent home sale and home purchase. Mile One made the process easy and stress free.

Upon hearing "crazy stories" about home sales and purchases, in this volatile market, we were apprehensive to move at all. After meeting with you we felt confident that Mile One could help us achieve our goal of moving.

We really appreciate your straight forward and honest approach. You explained the process from sale to purchase very clearly. We felt very comfortable approaching you with questions and concerns.

Since Mile One has a great reputation in Claremont and around Southern California, we benefited from many of its relationships within the real estate industry.

Tom & Nicole, thank you and your staff at Mile One for understanding our needs and desires and making this a positive and fulfilling real estate experience.

Sincerely,

Mike Annunziato

985 Ottawa Dr., Claremont


 

 Selling our Claremont house proved to be a more lengthy and complicated process than we expected. Mile One Real Estate helped smooth the way through our various difficulties. Tom Troli was patient, optimistic and resourceful, steering us and potential buyers around obstacles as they arose. Given all he did for us, he more than earned his very reasonable commission. We found that the paperless, remote transactions were fast, convenient, and at times essential. I would recommend Mile One to any busy homeowner in Claremont who expects to get excellent representation and service for a very reasonable price.

Ron Quinn

(280 Armstrong Drive, Claremont) Bellingham, Washington


 

Tom

Diane and I would like to be an available reference for you regarding your services in the selling of our home in Claremont.

We did interview other realtors, but we were most comfortable with you on a personal and business basis.

Your business plan was perfect for us and was problem free with the internet plan and service. This was especially true in that we did not reside in Claremont.

To our good fortune and your efforts we did not have any problems.

The entire transaction was straight forward and clear and it was always easy to get reference information during the transactions.

In addition, you answered all our calls and e mails in a quick and timely manner and continually kept us informed of the progress of our sale.

Should any of your prospective customers wish to contact us regarding our experience with you please have them do so.

Bob and Diane Schulman

240 Carver Dr., Claremont


 

Mile One Real Estate delivers! My husband received a job transfer out of the area and we needed to move. A co-worker of mine suggested I contact Tom and Nicole Troli because of their own success with them. I did and it was a great partnership. The most amazing highlight was using on-line Docu-sign, giving us the ability to sign documents any time, any where even when we were apart in two different cities. Along with the savings passed on to us by Mile One, we sold our home very quickly.

Thanks again to Tom and staff at Mile One Real Estate!

Julie Blevins

1735 W. Ponderosa Way, Upland


 

To whom this may concern,

 Although it seems like a long time ago,  it was only seven months  since we first contacted Tom Troli to talk about selling my home.  We had resided at the same home for twenty years and taking that big first step was hard for us.  We contacted Tom because I had heard about him from others in the Claremont area and was very impressed from everything that I had heard.  We weren't disappointed.  He was direct, honest, and  thorough in his explanation of his services.  He shared with us the new direction he had decided on in his work with the use of internet and other digital services.  Initially, we had our concerns and wondered if this 'new way' of doing business would be less personal or would somehow take away our ability to have a 'personal' relationship with our agent.  We're happy to say that none of our concerns proved true.  If anything Tom's service was even more personal.  Using digital signatures and email communication was a breeze and was more convenient than we had imagined.  As far as personal service,  Tom 'held our hands' when needed and offered a thorough sense of collaboration.   The reality that we saved over $5,000 was an amazing plus which allowed us to be more flexible in the final sale of our home.

 We  cannot recommend Tom Troli and Mile One more highly and would be happy to speak directly to anyone in the future on his behalf.

 Pastor Roger and Jan Patterson

1565 Woodbend Ave., Claremont


 

Many Other Referrals Upon Request

 

Caring Service & Lasting Relationships 
Tom & Nicole Troli
 
Successfully Helping Sellers & Buyers Since 1995
Broker-Associate, GRI, CRS,
BRE License # 01193758